Our website is designed with the Australian market in mind, however we have recently increased our offerings to the global market. Free Shipping which applies for some items is not applicable to destinations outside of Australia and we must be contacted for a quote of shipping prior to placing an order on our website. Revival Wallpaper & Furnishings employ the services of Australia Post for both national and global freight as well as Fastway couriers for national regions.
Postage charges within Australia can be calculated on our website and will be based on standard Australia Post guidelines, as well as a $2.95 handling fee (which includes all packaging). All items posted will offer tracking and insurance.
Revival Wallpaper and furnishings has attempted to offer a large range of brands, which we source from many different suppliers across the globe. For this reason there is much variance in delivery times. We keep many of our fast moving products in stock so if you require an urgent delivery time of a product please ‘contact us’ to check if your selection of product is in stock and can be posted immediately.
Lampshades are made to order and therefore will be posted within 10 business days of payment being received should all materials be in stock. In the event that the order will take longer, you will be notified at which time you can elect to proceed or cancel your order. Postage on all lampshades is free to all locations within Australia.
We strongly recommend that you purchase a sample of your wallpaper prior to ordering rolls. This is the best way to check colors, textures and sizing of the pattern that you are after. Imagery can be deceiving, as lighting, the size of the area photographed and furnishings can all impact. Generally wallpaper will not be refunded unless found to be faulty or damaged, it is for this reason we ask that you inspect wallpaper rolls in their entirety prior to beginning hanging the wallpaper. Return requests will be dealt with on a case-by-case basis but please note we will not accept return of surplus amounts so please calculate your requirements accurately. Also note that wallpaper is printed in batches and therefore please also ensure you order enough wallpaper to cover your area. A repeat order may not guarantee the exact same batch and therefore leaves room for slight variation in color. If your order has been damaged in transit, please let us know as soon as possible and we will contact the carrier to sort out any issues.
LAMPSHADES & SOFT FURNISHINGS
Please contact us within 7 days for enquiries regarding exchanges or refunds. Sale items cannot be returned. If the product is faulty we will quickly replace it for you. If you change your mind, exchanging products is at the discretion of Revival Wallpaper & Furnishings but refunds will not be issued. We will need proof of purchase to return or exchange the product. If your order has been damaged in transit, please let us know as soon as possible and we will contact the carrier to sort out any issues.